GridTransferPortal

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Privacy Policy

Your data protection and privacy rights matter to us

Last Updated: March 15, 2025

At GridTransferPortal, we believe transparency builds trust. This privacy policy explains how we collect, use, and protect your information when you use our blockchain integration and consultation services. We're committed to respecting your privacy rights under Argentina's Personal Data Protection Act (PDPA) and international standards.

Questions about your data? Contact our privacy team directly at help@gridtransferportal.com or call us at +541148932963. We respond to all privacy inquiries within 48 hours.

Information We Collect

We collect information to provide better blockchain consultation services and support. Here's what we gather and why:

Information You Provide Directly

  • Contact details when you reach out for consultations or support
  • Business information you share during our consultation process
  • Technical requirements and project specifications you provide
  • Payment information processed through secure third-party providers
  • Communication preferences and feedback you share with us

Information We Collect Automatically

  • Website usage data to improve our services and user experience
  • Device and browser information for technical optimization
  • IP address and general location for security and service delivery
  • Session data to maintain service continuity during your visit

How We Use Your Information

Your information helps us deliver personalized blockchain consultation services. We're transparent about every use:

  • Providing consultation services and technical support you've requested
  • Communicating project updates and important service information
  • Processing payments and maintaining accurate billing records
  • Improving our services based on usage patterns and feedback
  • Ensuring platform security and preventing unauthorized access
  • Meeting legal obligations under Argentina's data protection laws

We never use your information for marketing without explicit consent, and we don't sell your data to third parties. Your business information stays confidential and is only used to serve your specific needs.

Your Privacy Rights

Under Argentina's Personal Data Protection Act, you have comprehensive rights over your personal information. We make exercising these rights straightforward:

Access Your Data

Request a complete copy of the personal information we hold about you, including how we obtained it and how we use it.

Correct Information

Update or correct any inaccurate personal information we have on file. We'll make changes within 5 business days.

Delete Your Data

Request deletion of your personal information, subject to legal retention requirements for business records.

Data Portability

Receive your data in a structured, machine-readable format that you can transfer to another service provider.

Restrict Processing

Limit how we process your data while maintaining essential services and meeting legal obligations.

Withdraw Consent

Revoke consent for data processing at any time, though this may affect our ability to provide certain services.

To exercise any of these rights, email us at help@gridtransferportal.com with your request. We'll verify your identity and respond within 30 days as required by law.

Data Security & Protection

Our Security Commitment

We implement enterprise-grade security measures to protect your information. Our approach combines technical safeguards with strict access controls and regular security audits.

Technical Safeguards

  • End-to-end encryption for all data transmission and storage
  • Regular security audits and vulnerability assessments
  • Secure data centers with 24/7 monitoring and backup systems
  • Multi-factor authentication for all system access
  • Regular software updates and security patches

Access Controls

Only authorized personnel with legitimate business needs can access your information. We maintain detailed access logs and conduct regular reviews to ensure compliance with our strict data handling policies.

Data Sharing & Third Parties

We don't sell your personal information. We only share data with trusted partners who help us provide services, and only when necessary:

  • Payment processors for secure transaction handling (they never store your card details)
  • Cloud infrastructure providers bound by strict data protection agreements
  • Analytics services (using anonymized data only) to improve our platform
  • Legal authorities when required by Argentina law or court orders
  • Professional service providers (lawyers, accountants) under confidentiality agreements

All third-party partners sign comprehensive data protection agreements and undergo security audits. They can only use your information for the specific services they provide to us.

Data Retention & Deletion

We keep your information only as long as necessary to provide services and meet legal requirements:

Retention Periods

  • Active client data: Retained during service relationship plus 3 years
  • Financial records: 7 years as required by Argentina tax law
  • Website usage data: 2 years for analytics and improvement purposes
  • Marketing communications: Until you unsubscribe or request deletion
  • Support communications: 3 years for quality assurance and training

Secure Deletion Process

When retention periods expire or you request deletion, we permanently remove your data using secure deletion methods that make recovery impossible. This includes all backup copies and archived records, subject to legal retention requirements.

International Data Transfers

Some of our trusted service providers operate outside Argentina. When we transfer your data internationally, we ensure it receives the same level of protection:

  • Standard contractual clauses approved by Argentina's data protection authority
  • Adequacy decisions recognizing equivalent protection levels in destination countries
  • Binding corporate rules for multinational service providers
  • Additional security measures for sensitive business information

You have the right to object to international transfers. Contact us if you have concerns about where your data is processed.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices and legal requirements. When we make significant changes, we'll notify you through:

  • Email notification to your registered address at least 30 days in advance
  • Prominent notice on our website highlighting key changes
  • Direct communication during your next consultation or service interaction

Minor updates (like contact information changes) won't trigger notifications, but we'll always update the "Last Updated" date at the top of this policy.

Contact Our Privacy Team

Have questions about your privacy or want to exercise your data rights? Our privacy team is here to help with clear, straightforward answers.

help@gridtransferportal.com +541148932963 General Acha 112 sur, J5400 San Juan, Argentina